Staff Spotlight – Keith, Senior Analyst

In our Staff Spotlight serieswe get up-close and personal with the members of the Listen + Learn Research team to find out who they are and what their job roles involve.

Where are you from and where are you based?

I was born and grew up in England, based in Brighton on the south coast.

How long have you been with Listen and Learn Research and what do you do here?

I first joined L&L back in 2013 and was involved in developing many of the systems that are now an integral part of what we do. After five years, I took a break to pursue other things, but have returned to pick up where I left off.

What does a typical day look like for you?

Normally I sit down at my computer first thing with a mug of coffee; catch up with a few colleagues via messaging or video chat; go through my emails; check any news items that might be relevant to my current project, before getting down to the business at hand.

What motivates you to wake up and go to work?

I’m a perfectionist so I’m destined to fail, but it’s important to try.

Describe Listen and Learn Research in 3 words?

Bespoke, vigilant, ethical.

What makes Listen and Learn Research different from other places you’ve worked?

I think we’ve always been extremely progressive. Over the last few years, a greater degree of flexible working strategies for a better work/life balance has become the global norm, but this way of working has always been at the heart of L&L.

What are your hopes for our industry?

Given recent world events, there is a greater need than ever for unpicking fact from fiction in online conversations, but to do this we must first understand and recognise not just what those disparities are, but why they exist.

Can you share a funny expression/proverb in your language?

Bob’s your uncle.

What do you enjoy doing outside of your job?

I’ve had a lifelong love of literature and have been known to teach art to children. 

Best fun facts about you?

I once drove solo from Vancouver to Tijuana and back in a vintage Westphalia VW Camper Van and I’m just about old enough to have done it without a mobile phone, internet or sat-nav.

What is something people don’t know about you?

I’ve been stuck in an elevator. Twice.

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