Staff Spotlight – Lilas, Senior Analyst

In our Staff Spotlight serieswe get up-close and personal with the members of the Listen + Learn Research team to find out who they are and what their job roles involve.

Where are you from, and where do you call home?

I am French, originally from Paris, but have lived in London since 2005.

How long have you been with Listen and Learn Research and what do you do here?

I first joined L&L as a Text Analyst in January 2019, and became a more permanent team member and a Senior Analyst in November 2020. My day-to-day responsibilities involve text coding, gaging and summarising recurring themes and trends (‘deep dives’), query writing and code frame development.

What do you most enjoy about your job?

I absolutely love text analysis – it’s about appreciating the nuances of spontaneous speech, ranging from short tweets to comprehensive feedback. I also very much enjoy query writing, which I first dipped my toes in earlier this year and has since gotten me hooked. Working outside an office is also a huge perk for me, as it gives me the flexibility that I need to do more with my days -which wouldn’t necessarily be possible with a more traditional work setting. 

What makes Listen and Learn Research different from other places you’ve worked?

Everything! The methodology of course, which is very unique (I like to compare coding to Sudoku, intellectually challenging yet relaxing). But also a well-anchored sense of mutual trust, and general absence of office politics -very much a ‘say it like it is’ sort of environment. There is also increased autonomy, which I personally see as a huge bonus rather than a drawback.

What do you enjoy doing outside of your job?

‘Urbex’ (urban exploration) is a hobby of mine, consisting of entering abandoned buildings and exploring, while of course respecting the integrity of the location. Detroit has got to be the most impressive city I’ve seen in that respect -sometimes street upon street of abandoned houses.

Horse-riding is something I used to do a lot more of when I was younger, but I rarely have an opportunity to practise these days. My next holiday will hopefully be a one-week training camp in Ireland, where I look forward to working on my jumping and cross country skills.

Best fun facts about you? 

I can handle spicy food quite well, and finished the Kismot Killer, the hottest curry in the world, in Edinburgh in 2014. It took me an hour, blood, sweat and tears (and a stomach burn), but I got the certificate to show for it!

To find out more about our talented team of social intelligence professionals, get in touch with us at

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