Post-traumatic growth

We want to help you think through the impact Covid-19 is having on people’s attitudes, values and behaviours – now and in the months ahead.

We’ve created this toolkit to help frame your thinking, pose questions and to start building scenarios for what these changes may mean for you.

Information is coming at us all the time, it’s hard to keep up. So we’ve tried to do some of the work for you.

Our work has shown us which areas of life have been most affected by the crisis. The hot spots of attention, concern, and experience.

  • We’ve used this to create a framework which shows the fundamental needs, the emerging behaviours and how some brands are winning.
  • You can use it alone, or in teams, to give focus to debate, form questions and explore potential scenarios.
  • It’s a broad structure for thinking about how this disruption will challenge and create opportunities for your organisation. It will also help you see where your insight gaps might be.
L+LR - Post-traumatic growth - a toolkit


We’ve been running some free sessions to share what we’ve found and to help people think about what it means to them.

Let me know if we can do the same for you.

You can contact Jeremy here.

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