How The British Red Cross learnt to talk about loneliness

The question The British Red Cross works in the UK to connect human crisis with human kindness, and encourage resilient communities, where people look after each other.

How a health care charity learnt to help people diagnosed with cancer

The question Our client, a large British charity specialising in health care, knows a lot about what people need when living with cancer.

How a global energy company understood a social media storm

The question Dissident was helping a global energy company get to the bottom of a problem with part of their supply chain.

How the Financial Ombudsman Service spots consumer trends

The question The Financial Ombudsman Service wanted to get a better sense of what needs, frustrations and problems consumers were experiencing with Financial Services organisations.

How to engage healthcare influencers

The question Our client wanted to understand who was influencing the online conversation about Type-1 diabetes in a number of countries.

How UKWIR is changing public perceptions

The question UKWIR (a research collaboration between the UK’s water companies) wants us all to see water as a public good, not just a commodity.