10 years old now. Listen + Learn Research is growing up.
To commemorate the milestone, we sat our Founder and Managing Director Jeremy Hollow down for a long chat with our good friend Kym Hamer. In this interview, the two talk CX, the future of the social intelligence industry and how to make a good roast chicken (turns out Jeremy is a bit of an amateur cook!)
As well as a black belt. And a meme-connoisseur. Jeremy is a man with many talents but one defining vision. After having worked in traditional market research for many years and been disillusioned by its reliance on a sea of shallow data, he was determined to use the power of social media to help brands navigate the digital noise, know their customers and inspire change.
Jeremy delves deep into how this is done at Listen + Learn Research. Listen as he spills the beans on our methodology that fuses automation with human analysis, empathy and sensitivity.
And if you’re lucky, his best risotto recipe.