Experience

We've used Social Insights to help some amazing organisations get closer to the people that matter to them:
AllAppealCommunicateImproveInnovatePurposeStrategy
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How IG Group became customer champions

Tshirts

How a global brand understood ‘green’ apparel

BRC Campaign image

How The British Red Cross learnt to talk about loneliness

Its here

How ZeusJones uses social insight to invent the future

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Studio office

How Brandtrust uses social insight to solve problems

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Social media

How a global healthcare brand optimises its marketing

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Macmillan

How Macmillan learnt how to help people diagnosed with cancer

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Chocolate

How a global food brand learnt to challenge barriers to consumption

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bed picture

How Premier Inn showcased service as a driver of guest value

Premier Inn changing beds

How Whitbread learnt to harness the employee voice

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How Hive uses social data for product development

Petrol station

How a global energy company understood a social media storm

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wall street subway

How AXA is engaging better with people moving abroad

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We’ve given them creative opportunities that the rest of market doesn’t have. This has helped them win significant pitches with several large consumer goods brands. Our deeper, strategy work, has given them the knowledge and evidence they need to secure board level commitment.

How we helped AnalogFolk win pitches and brief teams

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Case study research understanding NPS

How Warner Leisure learnt to prioritise guest needs

Case study research arthritis foot xray

How to make your website more engaging

cash money

How the Financial Ombudsman Service spots consumer trends

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Social listening research case study restuarants

How Toby Carvery improves the customer experience

Financial Ombudsman Service case study

How the Money Advice Service understood customer needs

More than social listening

How to find and engage with influencers in healthcare

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research case study innovation public sector

How UKWIR is changing public perceptions

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Social listening research case study brand percpetion

How the Duke of Edinburgh’s Award understood its brand

Research case study consumer experiece innovation

How Essentra drove product innovation

Haymarket finds commercial opportunities in its online community

How PistonHeads used social to find new opportunities

Social listening case study - audience reaction to BBC radio programme

How the BBC evaluated the impact of a programme

Research case study understanding demand for property

How Strutt & Parker understood demand for property

Case study - am i happy with my hair

Engaging consumers online

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