Experience
We've used Social Insights to help some amazing organisations get closer to the people that matter to them:
AllExperienceStorytellingStrategy
Social media

How a global healthcare brand is optimising its marketing channel strategy
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Macmillan

How Macmillan learnt how to help people who’ve just been told they have cancer
Chocolate

How a global food brand learnt to challenge barriers to consumption
bed picture

How Premier Inn made the case for service as a driver of guest and shareholder value
Premier Inn changing beds

How Whitbread learnt to harness the employee voice
modern-house-bleak-sky-e1558555156890b

How to use social data to improve product development decision making
Petrol station

How Dissident helped a global energy company assess the impact of a social media storm
wall street subway

How AXA is engaging more effectively with people moving abroad
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We’ve given them creative opportunities that the rest of market doesn’t have. This has helped them win significant pitches with several large consumer goods brands. Our deeper, strategy work, has given them the knowledge and evidence they need to secure board level commitment.

How AnalogFolk uses social data to win pitches, brief creative teams + selling-in campaigns
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Case study research understanding NPS

How Warner Leisure prioritizes guest needs to drive future investment
Case study research arthritis foot xray

How to make your website more appealing and engaging
cash money

How the Financial Ombudsman Service spots trends in consumer financial services
Social listening research case study restuarants

How Toby Carvery improves the customer experience
Financial Ombudsman Service case study

How the Money Advice Service better understood the needs of it’s customers
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More than social listening

How to find, understand and engage with Influencers in Healthcare
research case study innovation public sector

How UKWIR is changing public perceptions
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Social listening research case study brand percpetion

How the Duke of Edinburgh’s Award understood its social brand perception
Research case study consumer experiece innovation

How Essentra used consumer frustrations to drive product innovation
Haymarket finds commercial opportunities in its online community

How PistonHeads found new commercial opportunities in its online community
Social listening case study - audience reaction to BBC radio programme

How the BBC measured the social impact of a high-profile programme
Research case study understanding demand for property

How Strutt & Parker understood what’s driving demand for property
Case study - am i happy with my hair

Engaging consumers online
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