Customer Service

Customer Service

  • Product + services
  • Employee engagement
  • Campaign evaluation
For brands who want to deliver in a way that creates loyalty and influence

We help you understand how people really experience what you do.

What’s broken and how to fix it. What’s working and how to amplify it.

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“The insight provided by Listen & Learn was compelling and rich. We were able to get a better understanding of the employee voice which has helped us focus our energy and effort on aspects of the employee experience that we know are most important to our people.”
Phil Pringle - Head of Insight & Engagement, Whitbread
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