- Creative development
- Brand perception
- Audience insights
- Visual identity
Know who to talk to, what to say, and where to start the conversation.
We help you speak the same language as your customers.
“Listen + Learn’s work helped us understand what lonely people need. The immediate impact was to equip marketing, policy, fundraising and our operational teams to talk credibly, authentically and engagingly about loneliness and social isolation, using the right language for the right scenarios and finding case studies which resonate.”Siobhan Smith - Research Manager, The British Red Cross
The British Red Cross sought to raise public awareness and understanding, provide suitable services, and influence policy concerning loneliness. But they struggled with the fact that it is rarely spoken about out loud.
Social media’s veil of anonymity gives people a safe space to talk. We read, assessed and brought together the experiences of thousands of people talking about loneliness to understand what caused it and why.