Lessons in love

With Valentine’s day approaching, it got us thinking about love.

2019: A resolution revolution?

Taking on the gym? Or packing it in? Recent media buzz got us thinking about the types of New Year resolutions that we’re making and why… So we had a look into how people talk about their New Year resolutions and contrasted this with the same time last year.

Why do people use forums?

Today we’re going to answer a question we get asked a lot.

Discovering hidden audiences, the one about pregnancy tests

I remember the feel of the carpet and the edge of the stairs digging into my ribs, as I sat there, waiting.

6 Faces of Anger: the miffed don’t change the world

"Social media, it’s just full of angry people, isn’t it?" Well, actually, no.

The tragedy of the second pint

What's the big idea? People need more than brands can give them.

“OMG! I fancy the gardener!!!”

Picture this, you’re a relatively new mum.

“MyMum”: a rough guide for marketers, researchers + planners

It’s that time of year again. The ‘tell us why your mum’s the best, and win some stuff’ campaigns are in full swing.

Adulting: 12 ideas for Marketers, Researchers + Planners

Adulting made the short list on the American Dialect Society’s word of the year.

Trust me, I’m a global financial institution…

...how we listened to customers to learn the emotional language of trust Repaying the trust overdraft In March 2016, as the Banking Standards Board nervously published its first annual report, top executives from several major banks commented that they expected fines to keep coming for at least the next 4 years.