Taking on the gym? Or packing it in?
Recent media buzz got us thinking about the types of New Year resolutions that we’re making and why…
So we had a look into how people talk about their New Year resolutions and contrasted this with the same time last year.
...how we listened to customers to learn the emotional language of trust
Repaying the trust overdraft
In March 2016, as the Banking Standards Board nervously published its first annual report, top executives from several major banks commented that they expected fines to keep coming for at least the next 4 years.