“2 years ago we faced a strategic challenge – we had occupancy rates of 95%, NPS scores over 50% and high levels of loyalty, but we lacked a clear understanding of what we needed to improve for our guests.

“2 years ago we faced a strategic challenge – we had occupancy rates of 95%, NPS scores over 50% and high levels of loyalty, but we lacked a clear understanding of what we needed to improve for our guests.
We make social data simple. Simple for you to know what’s meaningful, to find new insights, to see opportunities and to spark inspiration. Our newsletter shares a little of what we've learnt, sound good? Sign up.
Thank you for subscribing.
Something went wrong.